Shipping rates for all US orders are calculated during checkout using USPS's Shipping Rate Calculator. Shipping cost for Canadian customers is a Flat Rate of $8.95. Flat Rate Shipping to the UK and Ireland is $9.95 (All sales to UK/Ireland final). FREE SHIPPING for all US Domestic orders $50 or more. Orders are processed for shipping in 1-2 business days. Please allow 3-5 business days for delivery. Shipping confirmation and tracking details will be provided via email.
Please note: After your order has shipped, you will receive regular tracking updates via email. Any issues pertaining to delivery or lost packages should resolved with the carrier(USPS or UPS).
For international orders, Bohemian Brothers does not collect VAT at checkout. Any additional Customs Fees, Local Tax, or VAT is the customer's responsibility. International orders can not be cancelled after they have shipped. Refunds will not be issued for abandoned orders or refusal to pay additional taxes and/or fees at the time of delivery.
We offer a 30 day return policy for unopened, unused products for customers in the US and Canada. No returns on UK orders. Products must be in original packaging. Upon our receipt and confirmation of the returned item, a store credit or refund will be issued electronically. Please allow up to a week for refunds to be processed and credited to your account. Contact us at HERE, to initiate a return.
For items that have been damaged during the shipping process, a replacement item will be provided free of charge immediately following confirmation of the damage; please be prepared to provide pictures of the damaged item(s) if necessary. You can initiate the replacement process by Contacting us HERE.
If there are any issues that you are unable to resolve through our site, feel free to contact us at 410-989-5766. If we are unable to answer, please leave a message and we will return your call as soon as possible.